v2.3: C++ redistributables not detected

Installing and setting up ARGUS TV
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irh1
Posts: 7
Joined: Sat Jan 03, 2015 1:42 pm

v2.3: C++ redistributables not detected

Post by irh1 » Sat Jan 03, 2015 1:51 pm

Hi,

I installed v2.3 RC a few months back, was going to move over to the proper 2.3 release. However, when I run the install program, it detects a missing MS 2013 C++ redistributable and wants to install them. However they are already installed. Even if I uninstall it, and then reinstall using the 2.3 install (and then reboot), the install program still doesn't detect them, and therefore will not progress.

I've stopped the both the recorder and scheduler services, and retried but it makes no difference

O/S: WinServer 2012 R2E

Any suggestions please?

irh1
Posts: 7
Joined: Sat Jan 03, 2015 1:42 pm

Re: v2.3: C++ redistributables not detected

Post by irh1 » Fri Jan 09, 2015 11:40 am

I also tried downloading the redistributable direct from MS website, but it makes no difference
I also get the same issue if I run the install program for 2.3RC, which is just odd since I clearly used that installer previously and it worked

Frustrating since obviously I can't actually install 2.3

irh1
Posts: 7
Joined: Sat Jan 03, 2015 1:42 pm

Re: v2.3: C++ redistributables not detected

Post by irh1 » Fri Jan 09, 2015 12:10 pm

How does the install program check that the redistrubtables are installed? Googling I found a suggested registry key (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\DevDiv\vc\Servicing\12.0\RuntimeMinimum) but the Install value is set to 1, so I am guessing you use something different?

irh1
Posts: 7
Joined: Sat Jan 03, 2015 1:42 pm

Re: v2.3: C++ redistributables not detected

Post by irh1 » Sat Jan 24, 2015 12:00 pm

Any thoughts?
Keen to move from 2.3 RC to 2.3, but can't due to this.
Tried repairing SQLExpress 2012, but that made no difference
Would be useful if someone could say how the install program attempts to detect the C++ installation

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