Has worked for years - suddenly no longer recording :(

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BogBeast
Posts: 9
Joined: Sat Feb 22, 2014 9:51 pm

Has worked for years - suddenly no longer recording :(

Post by BogBeast » Thu May 04, 2017 9:06 pm

I am hoping that someone can help

I have used Argus TV for years and it given me no trouble.

Except this last weekend it suddenly stopped recording.

My recorder log now shows:

Code: Select all

2017-04-29 11:26:36.7490 [Info ][ARGUS TV Recorder]: ARGUS TV Recorder 2.3 main-thread started.
2017-04-29 11:26:36.7720 [Info ][ARGUS TV Recorder]: Starting service.
2017-04-29 11:26:37.1791 [Info ][ARGUS TV Recorder]: Starting service hosts.
2017-04-29 11:26:37.7495 [Info ][ARGUS TV Recorder]: Initializing all cards.
2017-04-29 11:27:56.9371 [Info ][ARGUS TV Recorder]: Started card service for card #1 '7231 BDA DVBT Tuner' (@device:pnp:\\?\pci#ven_1131&dev_7231&subsys_362014c7&rev_aa#4&14144e6&0&00e4#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{3ff44ee5-8547-402a-94f3-d40000020000})
2017-04-29 11:29:14.6887 [Info ][ARGUS TV Recorder]: Started card service for card #2 '7231 BDA DVBT Tuner' (@device:pnp:\\?\pci#ven_1131&dev_7231&subsys_362014c7&rev_aa#4&14144e6&0&00e4#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{3ff44ee5-8547-402a-94f3-d40000020001})
2017-04-29 11:29:14.6887 [Info ][ARGUS TV Recorder]: Starting worker threads.
2017-04-29 11:29:14.6887 [Info ][Heartbeat]: Heartbeat thread started.
2017-04-29 11:29:14.6942 [Info ][DVB-EPG]: DVB-EPG thread started.
2017-04-29 11:29:14.7468 [Info ][ARGUS TV Recorder]: Connected to ARGUS TV Scheduler service (http://server:49943/ArgusTV/).
2017-04-29 11:29:14.7468 [Info ][ARGUS TV Recorder]: Service started.
2017-04-29 19:18:59.0373 [Info ][Record]: Starting recording on card #1, service BBC ONE HD to '\\storage\TV\Doctor Who - 29-04-2017 @ 19-20.ts'
2017-04-29 19:19:11.7721 [Warn ][Record]: Failed to start recording on card #1
2017-04-29 19:19:11.7721 [Info ][Record]: RecordingThread [Doctor Who]: Calling StartRecordingFailed(Reason="Card 7231 BDA DVBT Tuner returned Card error : ProgramNotFound")
2017-04-29 19:19:30.0603 [Info ][Record]: Starting recording on card #1, service BBC ONE HD to '\\storage\TV\Doctor Who - 29-04-2017 @ 19-20.ts'
2017-04-29 19:19:42.6714 [Warn ][Record]: Failed to start recording on card #1
I have a Black & Gold tuner card in my local Windows 10 PC and a dedicated ArgusTV VM

If I try and run a manual record using the recorder console I get a “The recording could not be started Services PMT could not be found’ dialogue

I know the tuner still work as I have installed SichboPVR locally and it works fine.

Can anyone help? I really like ArgusTV and am hesitant to move away from it, but I have tried everything I know and am not getting anywhere…

Thanks

rudig
Posts: 251
Joined: Tue Sep 06, 2011 6:21 pm

Re: Has worked for years - suddenly no longer recording :(

Post by rudig » Fri May 05, 2017 7:11 pm

Can you describe more about your setup?
Do other log files contain logical errors that help in analysis?
Do you use card sharing?
Have you tried to rescan the frequencies?

BogBeast
Posts: 9
Joined: Sat Feb 22, 2014 9:51 pm

Re: Has worked for years - suddenly no longer recording :(

Post by BogBeast » Fri May 05, 2017 8:28 pm

Hi Rudig.

Thanks for the reply.

I have a virtualised 2012 server that has the Argus TV scheduler service installed and a physical pc that contains a Black Gold BT3595 dual DVB/T2 tuner and the Argus TV tuner services

All firewalls disabled between them and they are on the same LAN

The tuner PC was windows 8.1 when originally installed with Argus TV and has been updated to Windows 10 since then. Not had the latest creator update yet.

I have re-scanned the services couple of times and that appears to go through as normal (although nothing new is found). As said, I have installed another TV application and that scanned, found a displayed channels with no issue.

I have cleared the EPG, but its no longer updating as I assume it not communicating with the card

Looking at the recorder log I started seeing “Service was not found” error around the time I think it went wrong

2017-04-28 10:46:42.5013 [Debug][Graph]: Stopping graph
2017-04-28 10:46:42.5298 [Info ][Graph]: Tuning to Channel 4+1
2017-04-28 10:46:42.5298 [Info ][Graph]: Tuning to 786000 8MHz RateNotDefined ModNotSet
2017-04-28 10:46:42.5298 [Debug][Graph]: Starting graph
2017-04-28 10:46:43.1659 [Info ][Graph]: Signal locked, quality: 100%, strength: 6
2017-04-28 10:46:43.1659 [Debug][Graph]: Starting EPG grabbing for service 0x2104, PID 0x2104
2017-04-28 10:46:43.1659 [Info ][Graph]: EPG grabbing started
2017-04-28 10:51:43.2612 [Debug][Graph]: Stopping stream for service 0x2104
2017-04-28 10:51:43.2612 [Info ][Graph]: EPG grabbing ended on Channel 4+1
2017-04-28 10:51:43.2612 [Debug][Graph]: Stopping graph
2017-04-29 11:27:49.8545 [Info ][1]: Card host started for card #1.
2017-04-29 11:27:49.8651 [Info ][1]: Starting service host.
2017-04-29 11:27:56.9050 [Debug][Graph]: Using existing tuning space
2017-04-29 11:27:56.9050 [Info ][Graph]: Started card service for card #1 '7231 BDA DVBT Tuner'
2017-04-29 11:27:56.9050 [Info ][Heartbeat]: Heartbeat thread started.
2017-04-29 11:29:14.7919 [Info ][Graph]: Tuning to VIVA
2017-04-29 11:29:14.8492 [Debug][Graph]: Added BDA tuner for device 7231 BDA DVBT Tuner
2017-04-29 11:29:14.8992 [Debug][Graph]: Using filter 7231 BDA Digital Capture DVBT
2017-04-29 11:29:14.9269 [Debug][Graph]: Saved graph to C:\ProgramData\ARGUS TV\Graphs\Card-1.grf
2017-04-29 11:29:14.9274 [Debug][Graph]: Detected 1 signal statistics interfaces
2017-04-29 11:29:14.9855 [Info ][Graph]: Detected generic DvbT card
2017-04-29 11:29:14.9855 [Info ][Graph]: Tuning to 554000 8MHz RateNotDefined ModNotSet
2017-04-29 11:29:14.9855 [Debug][Graph]: Starting graph
2017-04-29 11:29:17.4889 [Info ][Graph]: Signal locked, quality: 100%, strength: 1
2017-04-29 11:29:17.4910 [Debug][Graph]: Starting EPG grabbing for service 0xa110, PID 0xa110
2017-04-29 11:29:17.4910 [Info ][Graph]: EPG grabbing started
2017-04-29 19:18:59.0538 [Debug][Graph]: Stopping stream for service 0xa110
2017-04-29 19:18:59.0538 [Info ][Graph]: EPG grabbing ended on VIVA
2017-04-29 19:18:59.0538 [Debug][Graph]: Stopping graph
2017-04-29 19:18:59.0538 [Info ][Graph]: Tuning to BBC ONE HD
2017-04-29 19:18:59.0538 [Info ][Graph]: Tuning to 762000 8MHz RateNotDefined ModNotSet
2017-04-29 19:18:59.0538 [Debug][Graph]: Starting graph
2017-04-29 19:19:01.7505 [Info ][Graph]: Signal locked, quality: 100%, strength: 5
2017-04-29 19:19:01.7505 [Debug][Graph]: Looking for service 0x4484 for BBC ONE HD...
2017-04-29 19:19:11.7550 [Error][Graph]: Service was not found
2017-04-29 19:19:11.7550 [Debug][Graph]: Stopping graph
2017-04-29 19:19:30.0653 [Info ][Graph]: Tuning to BBC ONE HD
2017-04-29 19:19:30.0653 [Info ][Graph]: Tuning to 762000 8MHz RateNotDefined ModNotSet
2017-04-29 19:19:30.0653 [Debug][Graph]: Starting graph
2017-04-29 19:19:32.6665 [Info ][Graph]: Signal locked, quality: 100%, strength: 6
2017-04-29 19:19:32.6665 [Debug][Graph]: Looking for service 0x4484 for BBC ONE HD...
2017-04-29 19:19:42.6689 [Error][Graph]: Service was not found
2017-04-29 19:19:42.6689 [Debug][Graph]: Stopping graph
2017-04-29 19:20:00.0941 [Info ][Graph]: Tuning to BBC ONE HD
2017-04-29 19:20:00.0941 [Info ][Graph]: Tuning to 762000 8MHz RateNotDefined ModNotSet
2017-04-29 19:20:00.0941 [Debug][Graph]: Starting graph
2017-04-29 19:20:02.6708 [Info ][Graph]: Signal locked, quality: 100%, strength: 6
2017-04-29 19:20:02.6708 [Debug][Graph]: Looking for service 0x4484 for BBC ONE HD...
2017-04-29 19:20:12.6771 [Error][Graph]: Service was not found
2017-04-29 19:20:12.6771 [Debug][Graph]: Stopping graph
2017-04-29 19:20:30.1277 [Info ][Graph]: Tuning to BBC ONE HD
2017-04-29 19:20:30.1277 [Info ][Graph]: Tuning to 762000 8MHz RateNotDefined ModNotSet
2017-04-29 19:20:30.1277 [Debug][Graph]: Starting graph
2017-04-29 19:20:33.7361 [Info ][Graph]: Signal locked, quality: 100%, strength: 6
2017-04-29 19:20:33.7361 [Debug][Graph]: Looking for service 0x4484 for BBC ONE HD...
2017-04-29 19:20:43.7374 [Error][Graph]: Service was not found
2017-04-29 19:20:43.7374 [Debug][Graph]: Stopping graph
2017-04-29 19:21:00.1688 [Info ][Graph]: Tuning to BBC ONE HD
2017-04-29 19:21:00.1688 [Info ][Graph]: Tuning to 762000 8MHz RateNotDefined ModNotSet
2017-04-29 19:21:00.1688 [Debug][Graph]: Starting graph
2017-04-29 19:21:02.7585 [Info ][Graph]: Signal locked, quality: 100%, strength: 6
2017-04-29 19:21:02.7585 [Debug][Graph]: Looking for service 0x4484 for BBC ONE HD...
2017-04-29 19:21:12.7595 [Error][Graph]: Service was not found
2017-04-29 19:21:12.7595 [Debug][Graph]: Stopping graph
2017-04-29 19:21:30.1951 [Info ][Graph]: Tuning to BBC ONE HD
2017-04-29 19:21:30.1951 [Info ][Graph]: Tuning to 762000 8MHz RateNotDefined ModNotSet
2017-04-29 19:21:30.1951 [Debug][Graph]: Starting graph
2017-04-29 19:21:32.6906 [Info ][Graph]: Signal locked, quality: 100%, strength: 6
2017-04-29 19:21:32.6906 [Debug][Graph]: Looking for service 0x4484 for BBC ONE HD...
2017-04-29 19:21:42.6916 [Error][Graph]: Service was not found
2017-04-29 19:21:42.6921 [Debug][Graph]: Stopping graph

I am going to try de-installing the tuner services from my PC and re-installing..

I am not entirely sure wht you mena by card sharing, but there is nothing else on my PC that uses the tuner..

rudig
Posts: 251
Joined: Tue Sep 06, 2011 6:21 pm

Re: Has worked for years - suddenly no longer recording :(

Post by rudig » Sat May 06, 2017 8:41 am

Hi,

In the log it seems to successfully retrieve epg data.
With card sharing I mean a mechanism to decode the digital stream, don't think you use that.
Did you try to remove the graph files in one of the directories? These are temp files.

Do you get same error if you tune to other channel?

Can you check with the other program if the service I'd for BBC one is correct? Argus now looks for service Id 0x4484

Other option would be to delete service with option mentioned by sjako on march 8th in this thread https://www.argus-tv.com/forum/viewtopi ... =52&t=4276

Hope one of these tips gets you closer to solving

cybersheep
Posts: 96
Joined: Sat Feb 11, 2012 8:29 pm
Location: UK

Re: Has worked for years - suddenly no longer recording :(

Post by cybersheep » Sun May 07, 2017 12:29 pm

BogBeast, I wonder if the problems you're having is the same as the issue I have, which I posted a separate thread about a few days ago. I'm based in the UK too, and as of about a week ago lost access to the FTA channels I usually get (BBC one etc) in Argus TV. I originally misdiagnosed this as a faulty LNB, and it is true one of LNB outputs doesn't work, but the other feed does work (tested by plugging into a borrowed Sky box), so it doesn't explain why my Argus TV setup cannot view/record TV any more. I am still getting EPG data in Argus, which again is similar to what it shows in your logs. I've no checked the logs yet, if I get a chance I'll check later.

cybersheep
Posts: 96
Joined: Sat Feb 11, 2012 8:29 pm
Location: UK

Re: Has worked for years - suddenly no longer recording :(

Post by cybersheep » Tue May 09, 2017 12:39 am

hi BogBeast, did you get anywhere with this? For the problems I've been having, I deleted all services (shift+hide), and did a rescan, but nothing found on any frequency. I then deleted the Argus TV recorder database, reinstalled Argus TV and did a scan and still nothing found on any channel. I installed a demo of DvbViewer and that works no problem...

BogBeast
Posts: 9
Joined: Sat Feb 22, 2014 9:51 pm

Re: Has worked for years - suddenly no longer recording :(

Post by BogBeast » Tue May 09, 2017 12:48 am

Nope, still randomly poking around.

I have just tried to complete a COMPLETE de-install but still have same issues. obs database is still installed and I wondorign if the is in there

Edit: sorry just read your message again - you have done what I am trying to do... and it didn't work for you so....

looking to install a new vm just for the scheduler, and try a greenfield install at least that hopefully will prove that its not related to hardware...

cybersheep
Posts: 96
Joined: Sat Feb 11, 2012 8:29 pm
Location: UK

Re: Has worked for years - suddenly no longer recording :(

Post by cybersheep » Mon May 15, 2017 3:40 pm

Hi BogBeast, did you get anywhere with trying Argus TV it in a VM? Cheers, Rich.

rudig
Posts: 251
Joined: Tue Sep 06, 2011 6:21 pm

Re: Has worked for years - suddenly no longer recording :(

Post by rudig » Tue May 16, 2017 7:03 pm

And did you try any of my input?

BogBeast
Posts: 9
Joined: Sat Feb 22, 2014 9:51 pm

Re: Has worked for years - suddenly no longer recording :(

Post by BogBeast » Wed May 17, 2017 11:06 pm

Hi,

1I built up a brand new VM, Installed a clean copy of ArgusTV - did custom install off the server s/w and clients, not the recorders

Added my recorder, Rescanned, found channels and can record a live stream from the status option in the recorder - yay.

Mapped my services to my cards, my usual subset, ignoring the soft porn and mindless dross that passes for TV in this fine country. Check..

From memory and reviewing the install guide, that all I have to do.

The EPG seem to be populating although not all of the guide channels have shown up. Maybe that will take some time.

Also tried a scheduled record from teh guide and that seems to work..

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