[solved] Unable to start live streaming

[Christoph21x]

Hi all!

I need a bit of your support: since a couple of days, I can't get anymore live streaming to work - I get "unable to start live streaming".
See below the related log file entries.

From what I see:
- No Firewall issue
- Not yet re-installed, would like to know about the root cause, first
- I made no changes to configuration in these days

Code: Select all

2012-12-28 08:18:01,517 [DEBUG][Graph]: Using .tsbuffer format for live TV (synchronous I/O)
2012-12-28 08:18:01,522 [INFO ][Graph]: Tuning to VOX
2012-12-28 08:18:01,554 [DEBUG][Graph]: Added BDA tuner for device FireDTV BDA Tuner DVBC
2012-12-28 08:18:01,586 [DEBUG][Graph]: Using filter FireDTV BDA Receiver DVBC
2012-12-28 08:18:01,602 [DEBUG][Graph]: Saved graph to C:\ProgramData\ARGUS TV\Graphs\Card-4.grf
2012-12-28 08:18:01,604 [DEBUG][Graph]: Detected 2 signal statistics interfaces
2012-12-28 08:18:01,607 [INFO ][Graph]: Detected Digital Everywhere card
2012-12-28 08:18:01,609 [DEBUG][Graph]: Tuning to 634000 RateNotSet Mod64Qam
2012-12-28 08:18:01,611 [DEBUG][Graph]: Starting graph
2012-12-28 08:18:01,616 [ERROR][Graph]: StartRecording: System.Runtime.InteropServices.COMException (0x8007001F): Ein an das System angeschlossenes Gerät funktioniert nicht.

   bei DirectShowLib.DsError.ThrowExceptionForHR(Int32 hr)
   bei ArgusTV.Recorder.Graph.BdaGraphBase.RunGraph()
   bei ArgusTV.Recorder.Card.Cards.CardBase.TuneToService(Service service, Satellite satellite, ITuning& serviceTuning)
   bei ArgusTV.Recorder.Card.Cards.CardBase.StartStream[TCardStream](Service service, Satellite satellite, TsDemuxProcessorBase tsProcessor, Boolean skipDecoding, TCardStream& cardStream)
2012-12-28 08:18:01,619 [INFO ][Graph]: Shutting down card service...
2012-12-28 08:18:01,620 [INFO ][Heartbeat]: Heartbeat thread ended.
2012-12-28 08:18:01,644 [INFO ][1]: Stopping service host.
2012-12-28 08:18:02,145 [INFO ][1]: Card host ended.
2012-12-28 08:18:06,710 [INFO ][1]: Card host started for card #4.
2012-12-28 08:18:06,726 [INFO ][1]: Starting service host.
2012-12-28 08:18:06,915 [DEBUG][Graph]: Using existing tuning space
2012-12-28 08:18:06,916 [INFO ][Graph]: Started card service for card #4 'FireDTV BDA Tuner DVBC'
2012-12-28 08:18:06,918 [INFO ][Heartbeat]: Heartbeat thread started.
2012-12-28 08:18:06,935 [DEBUG][Graph]: Using .tsbuffer format for live TV (synchronous I/O)
2012-12-28 08:18:06,940 [INFO ][Graph]: Tuning to VOX
2012-12-28 08:18:06,972 [DEBUG][Graph]: Added BDA tuner for device FireDTV BDA Tuner DVBC
2012-12-28 08:18:07,004 [DEBUG][Graph]: Using filter FireDTV BDA Receiver DVBC
2012-12-28 08:18:07,021 [DEBUG][Graph]: Saved graph to C:\ProgramData\ARGUS TV\Graphs\Card-4.grf
2012-12-28 08:18:07,023 [DEBUG][Graph]: Detected 2 signal statistics interfaces
2012-12-28 08:18:07,026 [INFO ][Graph]: Detected Digital Everywhere card
2012-12-28 08:18:07,028 [DEBUG][Graph]: Tuning to 634000 RateNotSet Mod64Qam
2012-12-28 08:18:07,030 [DEBUG][Graph]: Starting graph
2012-12-28 08:18:07,035 [ERROR][Graph]: StartRecording: System.Runtime.InteropServices.COMException (0x8007001F): Ein an das System angeschlossenes Gerät funktioniert nicht.

   bei DirectShowLib.DsError.ThrowExceptionForHR(Int32 hr)
   bei ArgusTV.Recorder.Graph.BdaGraphBase.RunGraph()
   bei ArgusTV.Recorder.Card.Cards.CardBase.TuneToService(Service service, Satellite satellite, ITuning& serviceTuning)
   bei ArgusTV.Recorder.Card.Cards.CardBase.StartStream[TCardStream](Service service, Satellite satellite, TsDemuxProcessorBase tsProcessor, Boolean skipDecoding, TCardStream& cardStream)
2012-12-28 08:18:07,038 [INFO ][Graph]: Shutting down card service...
2012-12-28 08:18:07,040 [INFO ][Heartbeat]: Heartbeat thread ended.
2012-12-28 08:18:07,062 [INFO ][1]: Stopping service host.
2012-12-28 08:18:07,318 [INFO ][1]: Card host ended.
2012-12-28 08:18:12,127 [INFO ][1]: Card host started for card #4.
2012-12-28 08:18:12,143 [INFO ][1]: Starting service host.
2012-12-28 08:18:12,328 [DEBUG][Graph]: Using existing tuning space
2012-12-28 08:18:12,329 [INFO ][Graph]: Started card service for card #4 'FireDTV BDA Tuner DVBC'
2012-12-28 08:18:12,331 [INFO ][Heartbeat]: Heartbeat thread started.

Any help is appreciated.

Thanks in advance & kind regards - Christoph

[Kay Diefenthal]

are the Share access authorization set to everyone?

otherwise you have a hardware problem (perhaps FireDTV not responsive)

[Christoph21x]

Hi Kay! Thanks for replying.

Yes, they're fully accessible. Will do a chkdsk /f after the current recordings end (holiday season = children are the masters of Argus now .. hardest time of the year for Argus & the equipment).
By the way: I can record from all six cards - BUT what I also recognized: I suddenly miss recordings. It seems to be impossible to create more than one stream out of a mux.
And as ATV doesn't show up conflicts (of course), I miss the recordings that can (could) be created out of the same mux.
BTW: no CAM/CI needed here, that shouldn't be a cause

[Kay Diefenthal]

sorry for german

das mit cam und ci wäre meine nächte idee gewesen
das du über das cam pid Limit gekommen bist bei alphacrypt 14 gleichzeitige pids( was aber nicht heißen soll das 14 streams gehen gibt ja mehrere audio und daten spuren bei manchen filmen)

aber schon komisch das du von allen 6 aufnehmen kannst, aber streaming nicht geht.
Aufnehmen macht ja im prinzipt nichts anderes als Live außer das an dem Filtdergraph ende ein writer steht

[Christoph21x]

I'll answer in English, as I know, you understand EVERYTHING
I'm sure ppl. don't mind if you go on in German.

Exactly, I'm puzzled, too.
My next steps will be:
- set CAMlimit to 1 to prevent wrong assignment (not a solution just error prevention)
- see if my signals are too weak or cables are broken(known issue for Digital Everywhere devices)
- as said before: chkdsk (maybe lost clusters or bad MFT set shares or cluster to read-only)
... but then... out of ideas.
I'm sure, it must be a simple thing...

[Christoph21x]

Hey Kay - problem solved.

I ran chkdsk /f (and it found errors) and changed one cable with bad connection - BAD ME, I did both at the same step, so I won't ever know what it actually was.

I'll see this evening if multiple streams from one mux are working again (switching off one of the servers)

Streaming works again... thanks for jumping in!

Kind regards from Switzerland - Chris