ArgusTV crash (in Windows logs) only when starting live TV

[marcelmah]

Hi,

I have a big problem since this weekend (running this setup happily for over a year (update from time to time ofcourse) I already posted in the beta forums (viewtopic.php?f=68&t=4945&start=30#p32592) but it has nothing to do with the beta as it started when I had 2.2.2, so I was asked to post here.

I was cleaning my server / main media center of some unncessacacy software (Kerio Control and VMware workstation, ran Windows update and updated Java etc.) and after that I noticed this problem. I tried 'everything' (reboot at first, sfc /scannow, reinstall 2.2.2) and finally I installed 2.3 beta 4 (with updated dll's). Nothing helped...

The weird thing is that the problem only occurs when I start a live stream (from XBMC 12.2 (now 13.0, both Margro builds) and from the scheduler console). My recordings still record!

These are the error's I get:

Recorder.log

Code: Select all

2014-05-11 17:43:47,555 [INFO ][ARGUS TV Recorder]: Started card service for card #1 'Digital Devices DVB-C Tuner 1' (@device:pnp:\\?\dd_dvb#ven_dd01&dev_0005&subsys_0004dd01&rev_00&tuner#5&2dbb67a0&0&2#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{8b884e30-fbca-11de-b16f-000000004d56})
2014-05-11 17:44:21,294 [INFO ][ARGUS TV Recorder]: Started card service for card #2 'Digital Devices DVB-C Tuner 2' (@device:pnp:\\?\dd_dvb#ven_dd01&dev_0005&subsys_0004dd01&rev_00&tuner#5&2dbb67a0&0&2#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{8b884e31-fbca-11de-b16f-000000004d56})
2014-05-11 17:44:55,045 [INFO ][ARGUS TV Recorder]: Started card service for card #3 'Digital Devices DVB-C Tuner 7' (@device:pnp:\\?\dd_dvb#ven_dd01&dev_0005&subsys_0004dd01&rev_00&tuner#5&2dbb67a0&0&2#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{8b884e36-fbca-11de-b16f-000000004d56})
2014-05-11 17:45:28,883 [INFO ][ARGUS TV Recorder]: Started card service for card #4 'Digital Devices DVB-C Tuner 8' (@device:pnp:\\?\dd_dvb#ven_dd01&dev_0005&subsys_0004dd01&rev_00&tuner#5&2dbb67a0&0&2#{71985f48-1ca1-11d3-9cc8-00c04f7971e0}\{8b884e37-fbca-11de-b16f-000000004d56})
2014-05-11 17:45:28,883 [INFO ][ARGUS TV Recorder]: Starting worker threads.
2014-05-11 17:45:28,889 [INFO ][Heartbeat]: Heartbeat thread started.
2014-05-11 17:45:28,901 [INFO ][DVB-EPG]: DVB-EPG thread started.
2014-05-11 17:45:29,075 [INFO ][ARGUS TV Recorder]: Connected to core ARGUS TV scheduler service (net.tcp://localhost:49943/ArgusTV/).
2014-05-11 17:45:29,075 [INFO ][ARGUS TV Recorder]: Service started.
2014-05-11 17:45:31,303 [INFO ][Recorder]: TuneLiveTvStream(): tuning card #4 to Nederland 1 HD
2014-05-11 17:45:31,345 [INFO ][Recorder]: Starting live stream on card #4, service Nederland 1 HD in 'D:\Television\Timeshift'
2014-05-11 17:45:33,186 [ERROR][Recorder]: Exception: ArgusTV.Recorder.DataContracts.ArgusRecorderException: The underlying connection was closed: A connection that was expected to be kept alive was closed by the server.
   at ArgusTV.Recorder.InternalContracts.RestProxyBase.Execute(RestRequest request, Boolean logError)
   at ArgusTV.Recorder.InternalContracts.RestProxyBase.Execute[T](RestRequest request, Boolean logError)
   at ArgusTV.Recorder.Business.Proxies.CardHostProxy.CardHostApi.StartLiveStream(Service service, Satellite satellite, LiveStreamMode mode, String timeshiftFolder, CardLiveStream& cardStream)
   at ArgusTV.Recorder.Business.Components.CardController.StartLiveStream(Guid cardId, Service service, Satellite satellite, LiveStreamMode mode, String timeshiftFolder, CardLiveStream& cardStream)
2014-05-11 17:45:33,187 [WARN ][Recorder]: Failed to start live stream on card #4
2014-05-11 17:45:33,187 [INFO ][Recorder]: Restarting card service for card #4 'Digital Devices DVB-C Tuner 8' due to fatal error

Recorder.Card-4.log:

Code: Select all

2014-05-11 17:45:25,754 [INFO ][1]: Card host started for card #4.
2014-05-11 17:45:25,763 [INFO ][1]: Starting service host.
2014-05-11 17:45:28,846 [DEBUG][Graph]: Using existing tuning space
2014-05-11 17:45:28,847 [INFO ][Graph]: Started card service for card #4 'Digital Devices DVB-C Tuner 8'
2014-05-11 17:45:28,848 [INFO ][Heartbeat]: Heartbeat thread started.
2014-05-11 17:45:28,870 [DEBUG][4]: REST PUT /Initialize
status: OK
2014-05-11 17:45:29,068 [DEBUG][15]: REST GET /Streams/Active
status: OK
output (application/json; charset=utf-8): {"result":[]}
2014-05-11 17:45:29,068 [DEBUG][5]: REST GET /Streams/Active
status: OK
output (application/json; charset=utf-8): {"result":[]}
2014-05-11 17:45:29,068 [DEBUG][6]: REST GET /Streams/Active
status: OK
output (application/json; charset=utf-8): {"result":[]}
2014-05-11 17:45:29,068 [DEBUG][4]: REST GET /Streams/Active
status: OK
output (application/json; charset=utf-8): {"result":[]}
2014-05-11 17:45:31,302 [DEBUG][4]: REST GET /Streams/Active
status: OK
output (application/json; charset=utf-8): {"result":[]}
2014-05-11 17:45:31,471 [DEBUG][Graph]: Using .tsbuffer format for live TV (synchronous I/O)
2014-05-11 17:45:31,476 [INFO ][Graph]: Tuning to Nederland 1 HD
2014-05-11 17:45:31,595 [INFO ][Graph]: MDAPI: enabled filter for 1 slots
2014-05-11 17:45:31,625 [DEBUG][Graph]: Added BDA tuner for device Digital Devices DVB-C Tuner 8
2014-05-11 17:45:31,680 [DEBUG][Graph]: Using filter Digital Devices Digital Video Capture 8
2014-05-11 17:45:31,709 [DEBUG][Graph]: Saved graph to C:\ProgramData\ARGUS TV\Graphs\Card-4.grf
2014-05-11 17:45:31,710 [DEBUG][Graph]: Detected 1 signal statistics interfaces
2014-05-11 17:45:31,714 [INFO ][Graph]: Detected Digital Devices card
2014-05-11 17:45:31,716 [INFO ][Graph]: Tuning to 730000 RateNotSet Mod64Qam
2014-05-11 17:45:31,718 [DEBUG][Graph]: Starting graph
2014-05-11 17:45:31,845 [INFO ][Graph]: Signal locked, quality: 100%, strength: 33000
2014-05-11 17:45:31,852 [DEBUG][Graph]: Looking for service 0x5209 for Nederland 1 HD...
2014-05-11 17:45:32,014 [DEBUG][Graph]: Starting stream for service 0x5209
2014-05-11 17:45:32,017 [DEBUG][Graph]: Stream started

Schedular.log:

Code: Select all

2014-05-11 17:43:18,791 [INFO ][1]: Computer name: SERVER, manufacturer: System manufacturer, model: System Product Name
2014-05-11 17:43:18,877 [INFO ][1]:   OS: Microsoft Windows 7 Enterprise - Service Pack 1 - 64-bit
2014-05-11 17:43:20,036 [INFO ][1]:   CPU: Intel(R) Core(TM) i7 CPU         860  @ 2.80GHz
2014-05-11 17:43:20,063 [DEBUG][1]:   Video controller: NVIDIA GeForce GTX 275
2014-05-11 17:43:20,082 [DEBUG][1]:    Driver version: 9.18.13.3523, date: 20140304000000.000000-000
2014-05-11 17:43:20,091 [DEBUG][1]:    Video mode: 1360 x 768 x 4294967296 colors
2014-05-11 17:43:20,110 [INFO ][ARGUS TV]: ARGUS TV version 2.3 BETA 4 main-thread started.
2014-05-11 17:43:20,110 [INFO ][ARGUS TV]: Starting service.
2014-05-11 17:43:20,212 [INFO ][ARGUS TV]: Ensuring database is up.
2014-05-11 17:43:23,664 [INFO ][ARGUS TV]: Initializing configuration defaults.
2014-05-11 17:43:23,717 [INFO ][ARGUS TV]: Starting REST hosts.
2014-05-11 17:43:27,317 [INFO ][ARGUS TV]: Starting worker threads.
2014-05-11 17:43:27,321 [INFO ][XMLTV Import]: XMLTV Import thread started.
2014-05-11 17:43:27,355 [INFO ][Mailer]: Mailer thread started.
2014-05-11 17:43:27,356 [INFO ][Recordings Scheduler]: Recordings Scheduler thread started.
2014-05-11 17:43:27,358 [INFO ][Update Check]: Update Check thread started.
2014-05-11 17:43:27,359 [INFO ][PostProcessing]: PostProcessing thread started.
2014-05-11 17:43:27,359 [INFO ][ARGUS TV]: Service started.
2014-05-11 17:43:27,360 [INFO ][LiveStreamAlive]: LiveStreamAlive thread started.
2014-05-11 17:43:27,363 [INFO ][Recordings Cleanup]: Recordings Cleanup thread started.
2014-05-11 17:43:27,366 [INFO ][ThumbnailCreator]: ThumbnailCreator thread started.
2014-05-11 17:43:29,356 [INFO ][Recordings Scheduler]: Initializing all recorders.
2014-05-11 17:43:32,325 [INFO ][XMLTV Import]: Deleting old guide programs.
2014-05-11 17:43:37,384 [INFO ][PostProcessing]: Cleared wake-up time (no wake-up scheduled).
2014-05-11 17:43:39,206 [ERROR][8]: Refused https connection to unknown user ''.
2014-05-11 17:45:15,666 [ERROR][Recordings Scheduler]: GetAllUpcomingRecordings() - AllocateCard() failed on 'ARGUS TV': The operation has timed out
2014-05-11 17:45:19,532 [ERROR][8]: REST POST /Control/GetRecordingDisksInfo
error: 
System.ApplicationException: The operation has timed out
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.Execute(RestRequest request)
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.Execute[T](RestRequest request)
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.ExecuteResult[T](RestRequest request)
   at  .()
   at  .()
   at ArgusTV.ServiceImplementation.ControlModule.<.ctor>b__bb(Object p)
   at CallSite.Target(Closure , CallSite , Func`2 , Object )
   at Nancy.Routing.Route.<>c__DisplayClass4.<Wrap>b__3(Object parameters, CancellationToken context)
2014-05-11 17:45:29,131 [INFO ][Recordings Scheduler]: Setting new wake-up time: 05/11/2014 20:48:00.

Windows error log:

Code: Select all

Faulting application name: ArgusTV.Recorder.CardHost.exe, version: 2.3.0.0, time stamp: 0x536bec7c
Faulting module name: clr.dll, version: 4.0.30319.18444, time stamp: 0x52717e84
Exception code: 0xc0000005
Fault offset: 0x0002f018
Faulting process id: 0x17bc
Faulting application start time: 0x01cf6d30210663af
Faulting application path: C:\Program Files (x86)\ARGUS TV\Recorder\ArgusTV.Recorder.CardHost.exe
Faulting module path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Report Id: 60fc819b-d923-11e3-995e-e0cb4e0165f0

AND

Code: Select all

System.AggregateException: One or more errors occurred. ---> System.AggregateException: One or more errors occurred. ---> System.ApplicationException: The operation has timed out
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.Execute(RestRequest request)
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.Execute[T](RestRequest request)
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.ExecuteResult[T](RestRequest request)
   at  .()
   at  .()
   at ArgusTV.ServiceImplementation.ControlModule.<.ctor>b__bb(Object p)
   at CallSite.Target(Closure , CallSite , Func`2 , Object )
   at Nancy.Routing.Route.<>c__DisplayClass4.<Wrap>b__3(Object parameters, CancellationToken context)
   --- End of inner exception stack trace ---
   --- End of inner exception stack trace ---
---> (Inner Exception #0) System.AggregateException: One or more errors occurred. ---> System.ApplicationException: The operation has timed out
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.Execute(RestRequest request)
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.Execute[T](RestRequest request)
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.ExecuteResult[T](RestRequest request)
   at  .()
   at  .()
   at ArgusTV.ServiceImplementation.ControlModule.<.ctor>b__bb(Object p)
   at CallSite.Target(Closure , CallSite , Func`2 , Object )
   at Nancy.Routing.Route.<>c__DisplayClass4.<Wrap>b__3(Object parameters, CancellationToken context)
   --- End of inner exception stack trace ---
---> (Inner Exception #0) System.ApplicationException: The operation has timed out
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.Execute(RestRequest request)
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.Execute[T](RestRequest request)
   at ArgusTV.Common.Recorders.Utility.RestProxyBase.ExecuteResult[T](RestRequest request)
   at  .()
   at  .()
   at ArgusTV.ServiceImplementation.ControlModule.<.ctor>b__bb(Object p)
   at CallSite.Target(Closure , CallSite , Func`2 , Object )
   at Nancy.Routing.Route.<>c__DisplayClass4.<Wrap>b__3(Object parameters, CancellationToken context)<---
<---

AND

Code: Select all

Faulting application name: ArgusTV.Recorder.CardHost.exe, version: 2.3.0.0, time stamp: 0x536bec7c
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000005
Fault offset: 0x0002e41b
Faulting process id: 0x664
Faulting application start time: 0x01cf6d39c4368a6d
Faulting application path: C:\Program Files (x86)\ARGUS TV\Recorder\ArgusTV.Recorder.CardHost.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 0c0fa9d9-d92d-11e3-995e-e0cb4e0165f0

This is very annoying as all TV's in house work through this server so I have my wife and daughter breathing down my neck.

Any thoughts?

PS. System setup is in my signature.

[andrewNZ]

Running any antivirus or anything like that?

[marcelmah]

Running any antivirus or anything like that?

Yes, Avira (for some time now).

I just tested with the scanner disabled and it still does not work.

[Christoph21x]

Hi

You never had any issue with normal recordings, only live TV?
Did this happen to you with all of your four cards? Try any of them, please.
If this doesn't help, I would try the following three steps:
1. Re-install Digital devices-driver
2. Re-install VLC (I had an issue there two years back, and there was simply a damaged install of VLC)
3. Re-install Argus (same version)

Could be a bad clean-up of one of your deinstalled software packages, eg a hook that wasn't "bent back".
One of your deinstalled packages had sth to do with graphics?

Greetz - Chris

[marcelmah]

Hi

You never had any issue with normal recordings, only live TV?
Did this happen to you with all of your four cards? Try any of them, please.
If this doesn't help, I would try the following three steps:
1. Re-install Digital devices-driver
2. Re-install VLC (I had an issue there two years back, and there was simply a damaged install of VLC)
3. Re-install Argus (same version)

Could be a bad clean-up of one of your deinstalled software packages, eg a hook that wasn't "bent back".
One of your deinstalled packages had sth to do with graphics?

Greetz - Chris

Recordings still work just live TV that stopped working. I already tried disabling all except one (and changed that one), but same error.
Just updates to the latest driver
VLC? You mean VideoLan??? I don't have that installed...
Argus just updates to BETA 5

I did update my NVIDIA drivers. I uninstalled them and checked if it would start WITHOUT them being installed, no luck either.

Still no go

[Christoph21x]

Hi again.
Sorry to hear this.
Yes, I was talking about VideoLAN.
Another thing, that you could try: download and install the (regular) Gotham 13.1 beta1. Not Margro. The main dev branch fully supports Argus TV Live streaming in the meantime. Maybe there´s sth different in Margro´s builds. Didn´t even know that they´re still existing - I was only using them until Argus PVR became official part of XBMC Frodo builds...

[marcelmah]

Hi again.
Sorry to hear this.
Yes, I was talking about VideoLAN.
Another thing, that you could try: download and install the (regular) Gotham 13.1 beta1. Not Margro. The main dev branch fully supports Argus TV Live streaming in the meantime. Maybe there´s sth different in Margro´s builds. Didn´t even know that they´re still existing - I was only using them until Argus PVR became official part of XBMC Frodo builds...

The reason I use Margo builds is that they switch channels WAY faster. The problem is not in XBMC as I can't even start a stream locally from the scheduler console.

[Christoph21x]

The reason I use Margo builds is that they switch channels WAY faster. The problem is not in XBMC as I can't even start a stream locally from the scheduler console.

But then you must have VLC installed to do this? *puzzled*

[Christoph21x]

I would try it nevertheless... (official Gotham 13.1)

Any video codecs that you installed? If so, prefer "the safe way": uninstall them and then install them from the scratch.
If nothing helps, I would even try the repair kit of Windows update: KB947821
Although this is not related to Video issues, ... who knows?

At the end - all this is better than a complete new setting up the whole system, er?

Greetz - Chris

[marcelmah]

I would try it nevertheless... (official Gotham 13.1)

Any video codecs that you installed? If so, prefer "the safe way": uninstall them and then install them from the scratch.
If nothing helps, I would even try the repair kit of Windows update: KB947821
Although this is not related to Video issues, ... who knows?

At the end - all this is better than a complete new setting up the whole system, er?

Greetz - Chris

Well I actually made a full backup yesterday and started from scratch (Windows 8.1 x64 this time), just restored settings etc.
Just finished with the basic setup and I GET THE SAME ERROR!!! FFS

Now I'm really puzzled... only thing I can think of is start all over (Argus TV part) and hope it will work then...